Policy

Estrella Jewels LLP – Cookie Policy

Effective Date: Jan 1, 2026

At Estrella Jewels LLP, we believe in being transparent about how we collect and use your data. When you visit our digital storefront to explore our fine jewellery collections, we use cookies and similar tracking technologies to ensure your online experience is seamless, secure, and tailored to your tastes.

This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are stored by your web browser on your computer or mobile device when you visit a website.

• First-Party Cookies: Set directly by us to keep your shopping session secure and functional.
• Third-Party Cookies: Set by our trusted partners (like payment gateways, logistics tracking, or analytics providers) to help optimize our services.

2. How We Use Cookies

We use cookies to enhance your browsing experience and fulfil your orders. The specific types of cookies we use fall into the following categories

A. Strictly Necessary Cookies (Essential)

These cookies are required for the basic operation of our website. Without them, you cannot use essential features of an online jewellery boutique.

• Shopping Cart Maintenance: Retaining unique customer identifiers so items stay safely in your shopping basket until checkout.
• Security & Authentication: Protecting your personal details, secure transactions, and account logins using encrypted technology.


B. Analytical & Performance Cookies

These cookies collect anonymous, generalized information about how visitors navigate our website.

• Tracing general geographic regions and visitor browsing patterns.
• Determining which fine Jewellary collections or product pages are viewed most frequently.
• Note: This data is used solely for generalized demographic trends and is never linked directly to an individual name.

C. Functional & Preference Cookies

These cookies remember choices you make to provide a more personalized, luxurious experience.

• Remembering your region, preferred currency, or language settings.
• Saving your product preferences or wishlist selections for subsequent visits.

D. Marketing & Targeting Cookies

With your explicit consent, these cookies track your interests to deliver relevant promotional material.

• Tailoring invitations to exclusive sales, product launches, or special promotions.
• Displaying personalized Jewellery recommendations based on your browsing history.

3. Managing and Disabling Cookies

Most web browsers (such as Google Chrome, Microsoft Edge, and Firefox) automatically accept cookies by default. However, you have complete control over your preferences:
• Browser Settings: You can modify your browser settings to decline cookies or alert you when a cookie is being placed.
• The Impact of Disabling: Please be advised that because our shopping platform relies on essential cookies to track your order, completely disabling cookies will result in an inability to purchase Jewellery online from our digital storefront.

To learn how to manage cookies on popular browsers, please visit the official support links:
• Gooogle Chrome Support
• Microsoft Edge Support
• Mozilla Firefox Support

4. Updates to This Policy

We may update or enhance this Cookie Policy from time to time to adapt to changing legal regulations or to improve our online customer experience. Any updates will be posted directly to this page with a revised "Effective Date."

5. Contact Us

If you have any questions or concerns regarding our use of cookies, or if you would like to adjust your communication preferences, please reach out to us:

Estrella Jewels LLP
312, Options Primo Premises CHSL,
Marol Industrial Estate, MIDC Cross Road No. 21,
Andheri East, Mumbai – 400 093, India
Email: [email protected]
Telephone: +91 22 69437100 / +91 8657442180

Estrella Jewels LLP – Comprehensive Privacy & Cookie Policy

Effective Date: Jan 1, 2026
Last Updated: Jan 1, 2026

Estrella Jewels LLP ("we," "us," or "our") values the trust you place in us. We are deeply committed to protecting your personal data, respecting your privacy, and ensuring an enjoyable, secure online experience whether you visit our website, utilize our mobile applications, purchase our premium fine jewellery, or interact with our retail and business services. This Comprehensive Privacy Policy describes how we collect, use, store, disclose, and safeguard your personal data in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 of India, Google Play Services guidelines, and other applicable local regulations.

1. Data We Collect

We collect personal data only when there is a lawful basis and for specified, explicit, and legitimate purposes. Depending on how you interact with us, we collect the following categories of information:

A. Customer & Website Visitor Data

• Identity Data: First name, last name, and government-issued identifiers (such as a PAN Card) if required for high-value transactions under Indian anti-money laundering and tax guidelines.
• Contact & Account Data: Billing address, delivery/shipping address, email address, mobile/telephone numbers, and account credentials if you choose to create an account with us.
• Financial & Transaction Data: Bank account details, purchase data, detailed histories of Jewelry items purchased from us, and payment card information. Note: Financial indicators marked internally may not be collected from surface-level website visits unless a transaction is initiated.
• Technical & Navigational Data: Internet Protocol (IP) address, login info, browser specifications, time zone settings, operating systems, and navigational or browsing pattern behaviour across our digital storefront. For surface visitors who do not make a purchase, IP addresses are used solely for generalized demographic data (e.g., geographic regions) and are not traced to a specific individual name.
• Preferences & Special Occasions: Your product and service preferences, as well as dates of special occasions related to individuals you buy gifts for (such as birthdays or anniversaries) to help us serve you better.

A. Customer & Website Visitor Data

We collect personal data only when there is a lawful basis and for specified, explicit, and legitimate purposes. Depending on how you interact with us, we collect the following categories of information:

• Identity Data: First name, last name, and government-issued identifiers (such as a PAN Card) if required for high-value transactions under Indian anti-money laundering and tax guidelines.
• Contact & Account Data: Billing address, delivery/shipping address, email address, mobile/telephone numbers, and account credentials if you choose to create an account with us.
• Financial & Transaction Data: Bank account details, purchase data, detailed histories of Jewelry items purchased from us, and payment card information. Note: Financial indicators marked internally may not be collected from surface-level website visits unless a transaction is initiated.
• Technical & Navigational Data: Internet Protocol (IP) address, login info, browser specifications, time zone settings, operating systems, and navigational or browsing pattern behaviour across our digital storefront. For surface visitors who do not make a purchase, IP addresses are used solely for generalized demographic data (e.g., geographic regions) and are not traced to a specific individual name.
• Preferences & Special Occasions: Your product and service preferences, as well as dates of special occasions related to individuals you buy gifts for (such as birthdays or anniversaries) to help us serve you better.

If you are located in the EU or UK, this section applies to you.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
• Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

B. Employee App Data (Android/iOS)

For employees and ex-employees utilizing our internal communication application (facilitating communication between staff, HR, and the Management Team), the app requests and processes the following device permissions in strict compliance with Google Play Services guidelines:
• User Location (GPS) Permission
• Device Camera Permission
• Device Storage & Image Gallery Permission
• Device Contact Reading Permission

2. Use of "Cookies"

Cookies are small pieces of information stored by your browser on your computer's hard drive. Estrella Jewels LLP utilizes cookies to enhance your shopping experience. For example, if you place an item in a shopping basket during your visit, we create a cookie containing a unique customer number on your computer to maintain the items in your cart until you make a purchase. Most web browsers automatically accept cookies, but you can adjust your browser settings to prevent acceptance. Please note that disabling cookies will result in an inability to purchase online from our digital storefront. We do not retain individualized personal identification information as a result of our use of cookies.

3. Lawful Basis and Purposes of Processing

Under the DPDP Act 2023, we process your personal data under the lawful grounds of Consent or certain Legitimate Uses. Your data is utilized to:
• Execute contracts, process and authorize payments, fulfil custom Jewelry orders, track orders, and complete shipments.
• Provide dedicated customer support, manage product guarantees/warranties, and respond to your inquiries seamlessly.
• Reduce credit risk, mitigate fraud, evaluate website performance, and conduct comprehensive data analysis or data cleansing.
• Maintain an internal customer database to facilitate faster, easier subsequent purchases.
• Send marketing updates, event invitations, newsletter distributions, and tailored promotional offers concerning our products or corporate affiliates. These communications are strictly restricted to customers who express interest, and explicit consent can be withdrawn at any time.
• Facilitate internal HR and management communications for employees via our dedicated mobile applications.
• Comply with legal, taxation (GST), and regulatory requirements mandated by the Government of India.

4. Data Sharing and Third-Party Disclosures

We do not, under any circumstances, sell or rent your personal data to other businesses or outside organizations. We share your information strictly with vetted third-party service providers under strict contractual obligations of confidentiality to help operate our business:

• Logistics & Delivery Partners: Secure transit and courier firms operating across India to ensure safe delivery of high-value Jewelry orders.
• Payment Processors: RBI-authorized payment gateways providing encrypted, fraud-resistant checkouts. Currently, this payment ecosystem supports our B2B operations.
• Operational Service Vendors: Third parties handling website maintenance, data collection, secure storage, reporting services, product customization, and mailing/communication fulfilment. These parties are authorized to use information solely for the services they are engaged to perform.
• Corporate Transfers: In the event that Estrella Jewels LLP, or substantially all of its assets related to this website, is acquired by a third party as our business develops, customer information may be one of the transferred assets. Under such circumstances, we will require the acquiring party to adhere to the protective practices outlined in this privacy policy.
• Regulatory & Statutory Authorities: We will release specific personal information only if compelled to do so to comply with valid legal processes (such as search warrants, subpoenas, court orders, or administrative requests from law enforcement agencies) or when we believe in good faith that disclosure is necessary to prevent harm to you or others.

5. Data Storage, Security, and Confidentiality

We implement strict technical and organizational security controls to prevent unauthorized access, alteration, disclosure, or data leaks. All orders are transmitted in an encrypted format using secure server technology (including firewalls and secure authorize.net software). You can verify the security status of our checkout by looking for security indicators (such as a padlock icon) provided by modern browsers like Google Chrome, Microsoft Edge, and Firefox.
Once your data is stored in our internet and corporate customer databases, access is strictly limited to individuals within our organization who have a verified business need to know. Most employees do not have access to this information, and those who do are thoroughly instructed on our data security policies and bound by strict nondisclosure requirements.

6. Data Retention and Your Rights Under the DPDP Act, 2023

Your personal data is retained only as long as necessary to fulfill the legal, commercial, or professional purposes outlined in this document, after which it is securely anonymized or permanently deleted. As a "Data Principal" in India, you are entitled to statutory rights regarding your personal data, which you can execute by contacting us:
• Right to Access & Summary: Request a summary of the personal data we hold about you and the processing activities executed.
• Right to Correction & Updates: Request updates, corrections, or modifications to inaccurate or outdated personal information stored in our customer database.
• Right to Erasure: Request total erasure of your personal data when the initial processing purpose has been fulfilled or is no longer required by law.
• Right to Withdraw Consent: Revoke your consent seamlessly at any moment for non-essential data processing, such as opting out of marketing newsletters and promotional offers. Note: Since promotions may already be in process, it may take up to ten (10) days from your request for all electronic promotional contacts to fully cease.
• Right to Grievance Redressal: Register complaints or concerns with our internal Data Protection Officer prior to escalating to the Data Protection Board of India.

7. Policy Changes and Contact Information

We may update or enhance this Privacy Policy from time to time to improve our services or adapt to new legal requirements. When structural modifications are made, we will display a prominent notice on our website homepage for a period of time and/or send an email notification outlining the changes. We encourage you to refer back to this policy whenever you consider making a purchase.

If you have any questions, wish to correct your information, opt-out of promotional communications, or raise a concern regarding our privacy practices, please contact us at:

Estrella Jewels LLP
312, Options Primo Premises CHSL,
Marol Industrial Estate, MIDC Cross Road No. 21,
Andheri East, Mumbai – 400 093, India
Email: [email protected]
Telephone: +91 22 69437100 / +91 8657442180

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